FAQs

Frequently Asked Questions

How do I place an order?

Browse our shop, add items to your cart, and proceed to checkout. Fill in your delivery details and select Cash on Delivery. You’ll receive a confirmation call/WhatsApp once your order is confirmed.

Can I order via WhatsApp?

Yes! On every product page you’ll find an “Order via WhatsApp” button. Just tap it and we’ll handle the rest. You can also message us directly at 0323 2421299.

What payment methods do you accept?

We accept Cash on Delivery (COD) across Pakistan.

How long does delivery take?

Karachi: 1–2 business days. Rest of Pakistan: 3–5 business days.

What are the shipping charges?

Karachi: Rs 200 | Rest of Pakistan: Rs 350 | Free shipping on orders above Rs 5,000.

Can I return or exchange a product?

Yes, we accept returns within 7 days for damaged, defective, or wrongly-delivered items. See our Refund & Returns Policy for full details.

Are your toys safe for children?

Absolutely. All products in our store are selected for safety and child-friendliness. We carry non-toxic, age-appropriate toys across all categories.

Do you ship across Pakistan?

Yes, we deliver nationwide to all major cities and towns across Pakistan.